Yes, We Accept Cigna

Restoration Recovery is in-network with Cigna for medication-assisted treatment (MAT), counseling, and related addiction recovery services at all four of our outpatient clinics across Tennessee and Georgia. If you have Cigna coverage, you can use your plan to access Suboxone, Sublocade, or Brixadi — along with counseling and follow-up care — at our Chattanooga, Cleveland, Soddy-Daisy, or Ringgold (GA) locations.

Our intake team verifies your specific Cigna benefits before your first visit.

What’s Covered Under Cigna for MAT

Cigna plans that cover addiction treatment generally cover the full continuum of care we offer:

  • Suboxone (buprenorphine/naloxone): daily film or tablet prescription. This is the most common MAT medication and the one most Cigna plans cover with a generic-tier copay.
  • Sublocade (monthly buprenorphine injection): administered at our clinic. Most Cigna plans cover it, though some require prior authorization because of the higher per-injection cost.
  • Brixadi (weekly, bi-weekly, or monthly buprenorphine injection): similar coverage picture to Sublocade; prior authorization may be needed depending on plan.
  • Vivitrol (monthly naltrexone injection): for alcohol use disorder. Covered by Cigna plans that cover SUD treatment.
  • Individual counseling and certified peer support: as part of your treatment plan.
  • Group IOP (intensive outpatient programming): structured group-based care for patients who benefit from a higher level of support.
  • Telehealth: secure video visits for medication management and counseling follow-up, typically covered at the same rate as in-person visits.
  • Behavioral health: psychiatric medication management and coordinated care for anxiety, depression, and co-occurring conditions.

Typical Cost and Copay

Typical Cigna out-of-pocket for MAT: $20–$50 specialist copay per office visit, and $5–$25/month for generic buprenorphine/naloxone at pharmacy. High-deductible Cigna plans may require meeting your deductible first, after which cost-sharing reduces. Your exact copay depends on your specific Cigna plan design.

Exact out-of-pocket cost depends on your specific Cigna plan, deductible status, and whether any prior-authorization requirements apply. Our patient services team verifies your benefits before your first visit so you know what to expect. Most Cigna patients find the real cost substantially lower than they expect.

Prior Authorization

Cigna typically requires prior authorization for extended-release injections (Sublocade and Brixadi). Our team handles the prior-auth submission directly with Cigna; it usually clears within a few business days. Daily generic Suboxone (film or tablet) typically does not require prior authorization.

How We Verify Your Cigna Benefits

When you call us at 423-498-2000 or submit a contact request, here is what the intake process looks like:

  1. We collect your Cigna information. Member ID, plan name, and date of birth — the same info that’s on your insurance card.
  2. Our team calls Cigna directly to verify your benefits for MAT, counseling, and IOP.
  3. We confirm back to you — usually within one business day — what your copay, deductible status, and any prior-authorization requirements look like.
  4. You schedule your first visit with confidence in what it will cost. No surprise bills.

Four Clinic Locations

We operate four outpatient clinics across Southeast Tennessee and North Georgia. Cigna coverage is accepted at all of them:

Telehealth follow-up visits are available for established patients at all four locations, covered by Cigna at the same rate as in-person visits in most cases.

How to Start

Same-week appointments are typically available at all four clinic locations. To begin:

  1. Call 423-498-2000 or submit a contact request.
  2. Have your Cigna insurance card handy for verification.
  3. Tell our intake team you’d like to schedule an evaluation for Suboxone / MAT / counseling, and note what clinic location works best.
  4. We verify your benefits, confirm any prior-auth steps, and schedule your first visit — usually within the same week.

Your first visit lasts 60–120 minutes and follows a standard clinical flow: intake (DSM-5 assessment, COWS score if applicable), a counselor conversation, and time with a medical provider. If clinically appropriate, you can leave with a same-day Suboxone prescription. For the full walkthrough, see our first-visit guide.

Cigna Employer Plans

Most Cigna members in Tennessee have coverage through an employer group plan. Specific copays and deductibles depend on your employer’s benefit design, which can vary substantially between companies even at the same carrier. Our verification call with Cigna pulls your exact benefits so you know what to expect.

Cigna + Express Scripts

Cigna owns Express Scripts, its pharmacy benefit manager. Your Cigna prescription coverage for Suboxone is typically processed through Express Scripts, which means the pharmacy side and medical side are under the same corporate umbrella. Prior-auth and coverage decisions for the medication go through Express Scripts’ processes; our team handles the interaction on your behalf.

Related Links

  • Full insurance page — all accepted carriers plus verification form.
  • Suboxone Treatment — how MAT actually works at our clinics.
  • All services — MAT medications, counseling, IOP, telehealth, behavioral health.
  • FAQ — common questions about starting treatment.