Yes, We Accept UnitedHealthcare Community Plan (TennCare)

Restoration Recovery is in-network with UnitedHealthcare Community Plan (TennCare) for medication-assisted treatment (MAT), counseling, and related addiction recovery services at all four of our outpatient clinics across Tennessee and Georgia. If you have UHC Community Plan coverage, you can use your plan to access Suboxone, Sublocade, or Brixadi — along with counseling and follow-up care — at our Chattanooga, Cleveland, Soddy-Daisy, or Ringgold (GA) locations.

Our intake team verifies your specific UHC Community Plan benefits before your first visit.

What’s Covered Under UHC Community Plan for MAT

UHC Community Plan plans that cover addiction treatment generally cover the full continuum of care we offer:

  • Suboxone (buprenorphine/naloxone): daily film or tablet prescription. This is the most common MAT medication and the one most UHC Community Plan plans cover with a generic-tier copay.
  • Sublocade (monthly buprenorphine injection): administered at our clinic. Most UHC Community Plan plans cover it, though some require prior authorization because of the higher per-injection cost.
  • Brixadi (weekly, bi-weekly, or monthly buprenorphine injection): similar coverage picture to Sublocade; prior authorization may be needed depending on plan.
  • Vivitrol (monthly naltrexone injection): for alcohol use disorder. Covered by UHC Community Plan plans that cover SUD treatment.
  • Individual counseling and certified peer support: as part of your treatment plan.
  • Group IOP (intensive outpatient programming): structured group-based care for patients who benefit from a higher level of support.
  • Telehealth: secure video visits for medication management and counseling follow-up, typically covered at the same rate as in-person visits.
  • Behavioral health: psychiatric medication management and coordinated care for anxiety, depression, and co-occurring conditions.

Typical Cost and Copay

For most UHC Community Plan members, MAT is covered with $0 copay. Like other TennCare MCOs, UHC Community Plan generally does not impose member cost-sharing on medically-necessary behavioral health services, and generic buprenorphine/naloxone sits on the preferred-drug list at the lowest tier. Sublocade and Brixadi injections are also covered, typically with prior authorization.

Exact out-of-pocket cost depends on your specific UHC Community Plan plan, deductible status, and whether any prior-authorization requirements apply. Our patient services team verifies your benefits before your first visit so you know what to expect. Most UHC Community Plan patients find the real cost substantially lower than they expect.

Prior Authorization

UHC Community Plan typically requires prior authorization for extended-release injections (Sublocade and Brixadi). Our patient services team handles the prior-auth submission and follow-up with UHC; it generally clears within a few business days. Daily Suboxone as generic buprenorphine/naloxone typically does not require prior authorization.

How We Verify Your UHC Community Plan Benefits

When you call us at 423-498-2000 or submit a contact request, here is what the intake process looks like:

  1. We collect your UHC Community Plan information. Member ID, plan name, and date of birth — the same info that’s on your insurance card.
  2. Our team calls UHC Community Plan directly to verify your benefits for MAT, counseling, and IOP.
  3. We confirm back to you — usually within one business day — what your copay, deductible status, and any prior-authorization requirements look like.
  4. You schedule your first visit with confidence in what it will cost. No surprise bills.

Four Clinic Locations

We operate four outpatient clinics across Southeast Tennessee and North Georgia. UHC Community Plan coverage is accepted at all of them:

Telehealth follow-up visits are available for established patients at all four locations, covered by UHC Community Plan at the same rate as in-person visits in most cases.

How to Start

Same-week appointments are typically available at all four clinic locations. To begin:

  1. Call 423-498-2000 or submit a contact request.
  2. Have your UHC Community Plan insurance card handy for verification.
  3. Tell our intake team you’d like to schedule an evaluation for Suboxone / MAT / counseling, and note what clinic location works best.
  4. We verify your benefits, confirm any prior-auth steps, and schedule your first visit — usually within the same week.

Your first visit lasts 60–120 minutes and follows a standard clinical flow: intake (DSM-5 assessment, COWS score if applicable), a counselor conversation, and time with a medical provider. If clinically appropriate, you can leave with a same-day Suboxone prescription. For the full walkthrough, see our first-visit guide.

Not the Same as Commercial UHC

UHC Community Plan is UnitedHealthcare’s Medicaid product for Tennessee. It’s administratively separate from UHC’s commercial and Medicare plans. If your insurance is through an employer or the ACA marketplace rather than TennCare, you likely have a different UHC product, and the copay and prior-auth specifics differ. Our team verifies which plan you’re on before your first visit.

UHC Community Plan is one of three TennCare MCOs alongside BlueCare and Wellpoint (formerly Amerigroup).

Related Links

  • Full insurance page — all accepted carriers plus verification form.
  • Suboxone Treatment — how MAT actually works at our clinics.
  • All services — MAT medications, counseling, IOP, telehealth, behavioral health.
  • FAQ — common questions about starting treatment.